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International SOS
About us
Every day, millions of International SOS members put their trust in us to provide solutions that help them wherever they live or travel, 24 hours a day, 365 days a year. Through our worldwide network of assistance centres, clinics, and health and logistics providers, we offer local expertise, preventative advice, and emergency assistance during critical illness, accident, or civil unrest. With over 10,000 group employees working in 70 countries, we work in partnership with businesses, governments and non-governmental organizations and offer international standards of medical care.
People
At International SOS, we are proud of our people and their reputation. United by their can-do atti-tude, our employees are culturally aware, diverse, and dedicated to helping people and saving lives. International SOS stands apart through our people's enthusiasm and commitment to custo-mer service - a fact regularly remarked on by our clients and members. Teams work night and day to find solutions to the health, travel, and security problems our clients and members are experiencing. Our group employs over 10,000 people across the world, of which 48% are medical professionals: doctors, dentists, nurses, medics, pharmacists, aeromedi-cal specialists and occupational health professionals. Many of our medical staff have specific qua-lifications in public health, tropical medicine, emergency medicine, advanced paramedic train-ing, and infectious disease. Our security division comprises consultants, analysts, and tracking experts with backgrounds in security management, the military, intelligence agencies, civil avia
Assistance
Medical and security assistance is our core business. Through International SOS membership, 24/7 help is just a phone call away. We are able to offer assistance through our 27 global assistance centers staffed by doctors and nurses, multilingual coordinators, security experts, and air and ground logistics personnel.
GAP : GLOBAL ASSISTANCE PARTNERS
It was in 1983, when Europ Assistance appointed us as a local partner in Korea to provide assis-tance services for those insured from Europ Assistance. It is the beginning of assistance services history in South Korea. Since then, we have provided assistance services mainly medical cases. For more than two decades, the number of assistance cases were minimal and no dedicated staff was assigned, and all cases were assigned as a part-time job. In 1999 Europ Assistance had se-cured the contract at the international bid. In doing so, we are able to provide international me-dical evacuation services for those thousands of workers as well as international diplomats assign-ed in North Korea. These workers constructed two light water nuclear reactor until the project was ceased in 2005. During this period, we experienced and performed medical evacuations and repatriation services with medical teams by air ambulance and speed boats from North Korea to South Korea.
In 2009, South Korea’s government reformed the medical act to strategically showcase the highly-advanced medical facilities and skilled professional for the global health care industry. The goal was to host and promote the competent medical tourism services in South Korea. Global Assistance Partners saw this change as a great opportunity and established a private independent company which was the first assistance company in Korea. Through out the years, Global Assis-tance Partners put in the effort in establishing 24/7 call center with trilingual staff capable of speaking English, Japanese and Korean. The center also includes an operational software solu-tion, and a direct billing agreement for over 200 selected medical facilities. The facilities are well established with advanced medical equipment and experience caring for international patients. These facilities are spread out through out the country so that our clients are able to access with-in an hour driving distance wherever the client is located in South Korea.
Our continuous endeavor and efforts to become the most reliable and capable assistance compa-ny has been proven by our performance and achievement:
Assistance Files
Medical Repatriation Files
Body Repatriation Files
Turnover(USD)
2010
700
20
5
1.3 MM
2011
1000
30
7
1.8 MM
Global Assistance Partners is a fast growing company, we continue to strive for great satisfaction and higher quality services for our valued clients around the world. continuous endeavor and efforts to become the most reliable and capable assistance compa